Solutions Architect

Location: Independence, OH
Date Posted: 09-29-2018
Customer Onboarding Architect
Direct Hire / Independence

This is a Technical / Business Leadership position

WHO WE ARE:
> We are profitable and in the midst of momentous growth
> We wear a lot of hats and truly enjoy the hours we spend in our Cleveland office
> We provide SaaS products to Large Enterprise and SMBs alike.  Our customers love us

WHO YOU ARE:
> You are a wrangler of technology, people, process & priorities
> You are passionate about customer interaction and driving revenue via technical enablement
> You are self-driven and thrive in an autonomous environment

THE JOB:
> Liaison between customers, sales and engineering
> Driving a best-in-class Customer Success program
> Building customer-specific solutions demonstrations and an organized / re-usable library of technical education materials

PREFERRED QUALIFICATIONS:
> Demonstrated expertise in software: managing deliverables, project schedules, and timelines
> Expertise in modern software development models, methodologies and tools: Agile, DevOps, build automation, release automation, etc.
> Formal Education and / or some professional experience as a technologist / developer

COMPENSATION / BENEFITS / PERKS:
> Competitive Compensation
> Medical Insurance
> Flexible Scheduling
> Casual work environment

IMMIGRATION REQUIREMENTS:
> US Citizens, Green Card holders, and all other parties authorized to work in the US are encouraged to apply.  We are unable to sponsor at this time.
 
SEND RESUME TO PROFESSIONAL RECRUITER:
> ryan@merge-resources.com
 
LEAVE A MESSAGE:
> (216) 310 7671
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